🔐 Privacy Policy

Last Updated: March 5, 2026 | Effective Date: March 5, 2026

Introduction

TendMeet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Personal Information You Provide

Account Registration:

• Email address
• Phone number (optional)
• Name
• Date of birth
• Gender
• Location (city/country)
• Language preference

Profile Information:

• Profile photo/avatar
• Bio/description
• Interests and preferences

Payment Information:

• Transaction history
• Payment method (handled by Razorpay - we don't store card details)
• Purchase records (tokens, premium subscriptions)
• Withdrawal requests and earnings

1.2 Automatically Collected Information

Device Information:

• Device type (Android/iOS)
• Operating system version
• Device identifier
• IP address
• App version

2. How We Use Your Information

2.1 Primary Uses

Service Delivery:

• Matching you with other users for video calls
• Processing payments and premium subscriptions
• Sending notifications about calls and purchases
• Providing customer support
• Managing your account and profile

Safety & Security:

• Verifying user identity
• Detecting and preventing fraud
• Detecting and preventing harassment/abuse
• Enforcing our Terms of Service
• Investigating violations
• Reporting illegal activity to authorities

3. Data Sharing

3.1 With Service Providers

Firebase (Google Cloud): User profiles, photos, call logs, authentication data. Data location: India (asia-south1 region). See Google Privacy Policy

Razorpay (Payment Processing): Transaction information for payment processing. See Razorpay Privacy Policy

Zego (Video Call Provider): Encrypted video/audio data during calls, connection information. See Zego Privacy Policy

4. Data Retention

Data Type	Retention Period	Reason
User profiles	Until account deleted	Active account management
Call logs & metadata	90 days	Analytics, dispute resolution
Chat messages	60 days	User support
Transaction records	7 years	Tax compliance
Payment information	2 years	Indian tax law

5. Your Rights & Choices

5.1 Access & Download

You can request a copy of your personal data by contacting us at support@tendmeet.com

5.2 Delete Your Account

You can delete your account at any time through the app settings. This will remove your profile and personal information.

5.3 Opt-Out of Marketing

You can disable promotional notifications in app settings without affecting service notifications.

6. Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no data transmission over the internet is completely secure.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@tendmeet.live
• Support: support@tendmeet.live

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.