Privacy Policy

Last Updated: February 27, 2026

1. INTRODUCTION

TendMeet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

Account Registration:

• Email address
• Phone number (optional)
• Name
• Date of birth
• Gender
• Location (city/country)
• Language preference

Profile Information:

• Profile photo/avatar
• Bio/description
• Interests and preferences

Payment Information:

• Transaction history
• Payment method (handled by Razorpay - we don't store card details)
• Purchase records (tokens, premium subscriptions)

2.2 Automatically Collected Information

Device Information:

• Device type (Android/iOS)
• Operating system version
• Device identifier
• IP address

Usage Information:

• App features used
• Time and duration of calls
• Search and match history
• Feature interactions

3. HOW WE USE YOUR INFORMATION

3.1 Primary Uses

Service Delivery:

• Matching you with other users for video calls
• Processing payments and premium subscriptions
• Sending notifications about calls and purchases
• Customer support

Safety & Security:

• Verifying user identity
• Detecting and preventing fraud
• Enforcing our Terms of Service
• Investigating violations

4. HOW WE SHARE YOUR INFORMATION

4.1 With Other Users

Visible to All Users:

• Profile photo
• Name
• Gender
• Bio/description
• Online status (if enabled)

NOT Shared:

• Email address
• Phone number
• Exact location
• Payment information
• Call history

4.2 With Service Providers

Firebase (Google Cloud): User profiles, call logs, chat data, photos. See Google Privacy Policy

Razorpay: Transaction information for payment processing. See Razorpay Privacy Policy

Zego: Video/audio data during calls. See Zego Privacy Policy

5. DATA RETENTION

Data Type	Retention Period	Reason
User profiles	Until account deleted	Active users
Profile photos	Until account deleted	User account
Call logs	90 days	Analytics/disputes
Chat messages	60 days	User support
Transaction records	7 years	Tax/legal compliance

6. YOUR RIGHTS & CHOICES

6.1 Access & Download

You can request a copy of your personal data or export your information. Contact us at support@tendmeet.live

6.2 Correction & Updates

You can update your profile information anytime in the app under Settings → Profile.

6.3 Deletion & Account Closure

You can delete your account by going to Settings → Account → Delete Account. All personal data will be deleted from our servers within 30 days.

7. SECURITY

Security Measures We Use:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication with Firebase Auth
• Limited employee access to data
• Daily encrypted backups
• Automated threat detection

8. CHILDREN'S PRIVACY

Age Requirement: You must be 18+ years old to use TendMeet. We do not knowingly collect information from users under 18. If we become aware of data from someone under 18, we will delete it immediately.

9. CONTACT US

For Privacy Concerns:

• Email: support@tendmeet.live
• We respond to all requests within 30 days

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last Updated" date. Your continued use of the app after changes means you accept the new policy.

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